<h2>Cookie Policy</h2>
<p><strong>Last updated:</strong> 22/03/2026</p>
<hr>
<h3>1. What are cookies?</h3>
<p>
Cookies are small text files stored on your device when you browse a website. They allow a website to
recognize your browser, remember certain information, improve functionality, analyze traffic, and enhance
your overall browsing experience.
</p>
<p>
Similar technologies such as pixels, tags, scripts, and local storage may also be used for comparable purposes.
In this policy, we refer to all of these technologies collectively as “cookies”.
</p>
<hr>
<h3>2. How we use cookies</h3>
<p>
The website <strong>eSIMDual.com</strong>, operated by <strong>SAS Clyb</strong>, uses cookies and similar technologies
for the following purposes:
</p>
<ul>
<li>Ensuring the proper functioning, security, and stability of the website and its core features</li>
<li>Maintaining user sessions, login status, language preferences, and essential browsing settings</li>
<li>Supporting account access, checkout flows, order processing, and customer area functionality</li>
<li>Measuring website traffic, audience statistics, and navigation behavior in order to improve performance</li>
<li>Improving the usability, speed, design, and content relevance of the website</li>
<li>Remembering your cookie consent choices and privacy preferences</li>
<li>Displaying content that may be more relevant to your location, device, or browsing context</li>
<li>Supporting features related to marketing, referrals, campaigns, or social media sharing when applicable</li>
</ul>
<hr>
<h3>3. Types of cookies we may use</h3>
<p>We may use the following categories of cookies on our website:</p>
<ul>
<li>
<strong>Strictly necessary cookies:</strong>
these cookies are essential for the website to function properly and cannot be switched off in our systems.
They are usually set in response to actions made by you, such as logging in, filling in forms, managing
your session, or completing a purchase.
</li>
<li>
<strong>Performance and analytics cookies:</strong>
these cookies help us understand how visitors interact with the website, which pages are visited,
how the site performs, and how we can improve the user experience.
</li>
<li>
<strong>Functional cookies:</strong>
these cookies allow the website to remember choices you make, such as language, region, or other
interface preferences, in order to provide a more personalized experience.
</li>
<li>
<strong>Marketing or third-party cookies:</strong>
these cookies may be used to deliver relevant content, measure campaign effectiveness,
support referral programs, or enable social media features when such services are integrated on the site.
</li>
</ul>
<hr>
<h3>4. Consent</h3>
<p>
When you first visit our website, a cookie banner informs you about the use of cookies and allows you to
accept, refuse, or customize your preferences where required by applicable law.
</p>
<p>
Strictly necessary cookies do not require prior consent because they are essential to the operation and security
of the website. All other cookies are only used where legally required after you have given your consent.
</p>
<p>
You may update or withdraw your cookie preferences at any time through the cookie management options
available on the website.
</p>
<hr>
<h3>5. Cookie duration</h3>
<p>
Cookies are stored for different periods depending on their purpose. Some cookies are deleted automatically
when you close your browser, while others may remain on your device until they expire or are deleted manually.
</p>
<p>
Where consent is required, cookies will not be retained longer than permitted under applicable law. In general,
consent choices relating to cookies may be stored for up to <strong>13 months</strong> before being requested again.
</p>
<hr>
<h3>6. Managing cookies</h3>
<p>
You can control or delete cookies at any time through:
</p>
<ul>
<li>The cookie settings or consent banner available on our website</li>
<li>Your browser settings, which may allow you to block, delete, or restrict cookies</li>
</ul>
<p>
Please note that disabling certain cookies may affect the proper functioning of some parts of the website,
including account access, checkout, or other essential features.
</p>
<hr>
<h3>7. Third-party services</h3>
<p>
Some cookies may be placed by trusted third-party service providers that help us operate the website,
measure traffic, process payments, improve services, or support specific features. These third parties are
responsible for their own privacy and cookie practices where applicable.
</p>
<p>
We encourage you to review their respective privacy and cookie policies when interacting with third-party
services through our website.
</p>
<hr>
<h3>8. Your rights</h3>
<p>
In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR)
where applicable, you may have the right to:
</p>
<ul>
<li>Access your personal data</li>
<li>Request correction of inaccurate data</li>
<li>Request deletion of your data in certain circumstances</li>
<li>Object to certain processing activities</li>
<li>Withdraw your consent at any time where processing is based on consent</li>
<li>Request information about how your data is used</li>
</ul>
<p>
For more information about how we process personal data, please also refer to our Privacy Policy.
</p>
<hr>
<h3>9. Contact</h3>
<p>
If you have any questions about this Cookie Policy or about how we use cookies and similar technologies,
you can contact us at:
</p>
<p>
<strong>Email:</strong> contact@esimdual.com
</p>
<p>
If you are located in France or in the European Union and believe that your rights have not been respected,
you also have the right to lodge a complaint with the competent supervisory authority, including the
<strong>CNIL</strong> in France.
</p>
<hr>
<h3>10. Changes to this Cookie Policy</h3>
<p>
We may update this Cookie Policy from time to time in order to reflect legal, technical, or operational changes.
Any updates will be published on this page with a revised “Last updated” date.
</p>
<p>
We encourage you to review this page regularly to stay informed about our use of cookies.
</p>