eSIMDual - Terms of Service

Last updated: 01/09/2025

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1. Introduction

These Terms of Use define the terms and conditions for accessing and using the website https://esimdual.com, which is owned by SAS Clyb, a company registered in France.

By accessing and using the website, you agree to these terms. If you do not agree with them, please do not use the website.

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2. Data Collected

As part of using the website, we may collect two types of information:

a. Personal Information

This refers to data that can be used to identify you, such as:

• your name,

• your email address,

• your phone number,

• your postal address,

• or any other information you voluntarily provide (e.g., through a contact form, newsletter subscription, or purchase).

b. Non-Personal Information

This refers to technical data that does not directly identify you, such as:

• browser type,

• device type,

• operating system,

• IP address,

• browsing behavior on the site,

• performance and traffic data.

This data is collected automatically through cookies or similar technologies. For more information, please refer to our [Cookie Policy].

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3. Use of Information

The collected data is used for the following purposes:

• Ensuring the technical and security performance of the website

• Processing your requests, orders, or messages

• Sending you communications or newsletters (with your consent)

• Improving the user experience and navigation

• Personalizing the content displayed based on your behavior on the site

• Conducting statistical analyses

• Complying with legal and regulatory obligations

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4. Data Sharing

Your data may be shared with trusted third-party service providers acting on behalf of SAS Clyb, in connection with the operation of the website or the provision of services (such as hosting, payment, customer service, marketing, etc.).

These providers are contractually obligated to ensure the confidentiality and security of your data and to use it strictly within the scope of the intended purposes.

Your data will never be shared with third parties for commercial or advertising purposes without your explicit consent.

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5. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

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6. Security

We implement reasonable technical and organizational measures to ensure the security of the data collected. However, no system is completely secure, and we cannot guarantee absolute protection against any intrusion or unauthorized use.

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7. Changes to the Terms

These Terms of Use may be modified at any time. Any significant changes will be communicated through the website. Users are encouraged to regularly review this page to stay informed of any updates.

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8. Contact

For any questions regarding these Terms of Use, you can contact us at:

SAS Clyb

contact@esimdual.com